Technical Support

technical-support

Hexagon ensures prompt response to technical issues with a highly trained support team of specialized personnel able to resolve issues and help you make the best use of the system. Our technical support contracts provide total
security for users, ensuring improved performance and return on investment.

Process, Power & Marine technical support

Hexagon ensures prompt response to technical issues with a highly trained support team formed by specialized personnel able to provide the best support to solve doubts as well as better use of the system. Technical support contracts enable total security of our solutions to the users, ensuring improved performance and return on investment.

Technical assistance contracts provide total security to the users of our solutions, ensuring better performance with a higher return on their investment.

For support requests, you should access the Siebel eCustomer portal: crmweb.intergraph.com with your username and password.

If you do not remember of these information, click on "forgot your password?" or "if you forgot your user id, click here to email us".

For those how do not have them and would like to create one, select the option "I am a new user".

For more information, please contact us through our e-mail helpdesk.br@hexagon.com.

Safety & Infrastructure technical support

Please contact us by phone at +55 11 3889-2045 or by e-mail at helpdesk.br@hexagon.com.

Contact

Hexagon
Av. Brigadeiro Faria Lima 4300 – 5th floor
São Paulo – SP
04538-132
Brazil

T: +55 11 3889 2107
F: +55 11 3887 7763

E: cursos.br@hexagon.com