HxGN LIVE Resiliency Series: Quickly adapt to digital transformation in utilities and communications

07 June 2021

Providing utility and communications services is a complex business in the best of times, but in today’s rapidly evolving technology landscape, providers must be nimble and able to quickly adapt to unprecedented change.

Join us in our upcoming HxGN LIVE Resiliency Series, where industry experts will discuss how companies can stay competitive, ensure capacity and reliability, and keep customers happy in a time of digital transformation.

Here’s a quick look at some of the topics we’ll cover during the series.

How to scale up communications network planning and design

From connecting smart grid sensors to powering critical telecommunications infrastructure, fiber and 5G networks have become the business and operations backbone for utilities and communications. But there’s still a lot to do to ensure more extensive roll-out of ultra-fast networks. According to Accenture, 5G network implementation will require infrastructure investments by U.S. telecom operators of about $275 billion.

As these networks can increase operational flexibility, productivity, and service reliability, providers need to have the right solutions in place to monitor, map, and maintain network assets in order to be successful. Take part in this session as industry experts discuss the importance of network management tools that can assist in scaling the planning, design, engineering and, ultimately, operation of a robust network.

Achieve total infrastructure awareness above and below ground

Utilities and communications companies need to be able to monitor their infrastructure in its entirety, no matter if that is far underground, high overhead or elsewhere. The ability to pinpoint network asset locations is paramount to ensuring service reliability as well as keeping field technicians and the public safe.

In this session we’ll discuss the importance of real-world network modeling as it relates to the utilities and communications sector. We’ll talk about how a real-world model can enable seamless communication with other systems, mirror a system’s connections, and provide a complete system view, leading to a much better understanding of risk and how to manage it.

How to detect and address infrastructure problems before they escalate

Small problems can cause major interruptions if not pinpointed and addressed quickly within critical power and utilities networks. For instance, a downed line or overloaded transformer can easily lead to widespread disruptions or failures, meaning not only inconveniences for your end users and workforce, but also costlier repairs.

Networks need to be monitored, modeled and managed proactively. Implementation of more advanced technology enables quicker, more accurate detection of failures and enables proactive management to ensure less downtime and fewer and shorter service outages or disruptions.

Collaborate across organizations for planned and unplanned work

Maintenance is a crucial component to effectively managing utilities and communications networks. Ideally, maintenance can be conducted on a schedule to minimize downtime and maximize efforts. But in the real world, unplanned repairs must be made, and time is a scarce commodity. And sometimes, outages can affect operations across multiple organizations within a region.

We’ll discuss how connected data communities enable users to access diverse data from its original source. This leads to enhanced efficiency, performance, and safety for day-to-day tasks and operations, projects and planning, and responses to incidents of all sizes.

Keep your customers informed with more and better information

Customers, from residential to business to large enterprise and government entities, rely on utilities and communication networks to always function properly. Water, electricity, and gas must flow, and internet and phone service are integral parts of most customers’ lives, as well as livelihoods. When a service disruption occurs, critical processes can be impeded, and providing timely, accurate information on restoration goals and objectives can lessen the impact.

Hear from industry experts about how integrated systems and approaches can minimize disruptions by enabling earlier detection of issues, better communication with those impacted and faster service restoration, leading to increased customer satisfaction by facilitating more accurate and timelier information.

Pre-register now for the HxGN LIVE Resiliency Series!

Free to attend, the HxGN LIVE Resiliency Series will take place June 8, 10, 15, and 17 with multiple online sessions each day across different time zones around the world. We will feature industry thought leaders, topics, and trends during panel discussions, roundtables, one-on-one interviews, and more.

We’ve launched the HxGN LIVE Resiliency Series event site for pre-registration. Visit the event page, check out the topics, sign up, and receive notifications about the series.

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